How we work
At Outset
We offer a free initial consultation for new clients at no charge and with no obligation to proceed. We may ask you to complete certain forms so that we can understand your financial circumstances, objectives and priorities as well as your investment risk profile.
Our first meeting can take place at our office, your home or place of work. This will be an opportunity for you to get to know us and discuss your requirements in greater detail and also for us to answer any questions you may have.
The next step is to agree the services you require and what this may cost. To ensure that our advice is impartial and not influenced by the possibility of commission payments we charge fees for preparing financial reports and advising you. We will confirm any fees with you in writing prior to undertaking any chargeable work.
Once we have your instructions to proceed we would undertake our research and analysis. Where you have existing products we will write to the product providers requesting detailed information to assist in our research.
A report is then prepared and sent to you; this may be either a full ‘financial planning report’ or a ‘focused report’ on a certain subject such as retirement income options or investment portfolio management.
All reports are bespoke to the client that it is prepared for. Financial planning reports, analysis of existing investments and asset allocation are constructed with the assistance of Distribution Technology’s Dynamic Planner software.
If you agree with the outcomes of our report and wish to proceed we will then implement any recommendations. This stage of our work for you may include altering existing arrangements or implementing new arrangements. Any commission payments received as a result of implementation may be used to offset against any fees due.
The quality of our work is audited by an external company, Haven Risk Management Ltd who make sure that our regulatory responsibilities are fulfilled.
Ongoing Management and Reviews
Once any recommendations have been acted upon it is important to undertake regular reviews to ensure that you are on track to achieve your objectives. Our review process will consider how your personal circumstances, objectives, priorities, and risk profile has changed and how your investments have performed against appropriate benchmarks.
Our active clients can expect to receive an annual review. Larger portfolios may require more frequent reviews and we will agree the service level required with you.
Our client management system (1st Software Adviser Office Professional) is at the heart of our service and this significant investment in IT enables us to provide an all inclusive routine advice and administration service.
In the case of investment and pension funds we usually charge 0.5% of funds under management for this service. This is paid for out of the normal investment management charges to the fund manager so there is no additional cost to you.
Client Agreement
Click on the link below to download our Client Agreement:
Summary
Our processes are designed to be transparent, professional and friendly. We wish to have long term relationships with clients to help you achieve your financial goals.
If you wish to speak to a director about our services please call us now on 0800 180 4757 (freephone) or Contact Us.
July 2008
Expert Financial Solutions Ltd are independent financial advisers (IFA) / financial planners based in Witney, Oxfordshire. We serve the local community in and around Abingdon, Banbury, Bampton, Bicester, Burford, Chipping Norton, Cheltenham, Cirencester, the Cotswolds, Henley on Thames, Kidlington, Lechlade, Oxford, Wantage, Witney and Woodstock. We specialise in pensions, retirement planning, pension annuities, investments including PEP, ISA, OEIC, unit trusts and investment bonds, and inheritance tax (IHT) mitigation and trust investment. One of our advisers is a Chartered Financial Planner and we are proud of having Oxfordshire's only Resolution qualified and accredited IFA for pensions on divorce.
Copyright 2008 Expert Financial Solutions Ltd